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How Can We Help Today?

Owned and operated by Outdoor Relaxation, we welcome your questions about fire pit tables, patio furniture, pergolas, and more.

We typically respond within 24 hours
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Email
support@youroutdoorrelaxation.com
Within 24 hours
Phone
425-537-4500
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.

What is your return policy?

We offer 30-day returns on eligible items. If your patio furniture set or fire pit table does not meet your expectations, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

We are happy to help coordinate exchanges within our return window. Simply contact us with your order number, and we will walk you through the exchange process for your patio dining set, pergola, or other item.

How do I choose the right fire pit table for my space?

Consider the size of your patio or deck, seating arrangement, and whether you prefer propane or natural gas. Our product pages include detailed dimensions and fuel specifications to help you find the right fit.

What materials are your patio furniture sets made from?

Materials vary by collection and may include powder-coated aluminum, all-weather wicker, and weather-resistant fabrics. Each product page lists specific materials so you can choose what works best for your outdoor space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Select a topic...
Order Status or Tracking
Returns or Exchanges
Fire Pit Table Questions
Patio Furniture or Dining Set Help
Pergola Sizing and Setup
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Expect a thoughtful reply to your email or message within one business day.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption.

30-Day Returns

Not the right fit for your patio? Returns are accepted within 30 days, as outlined in our Return Policy.

Free Continental Shipping

Most orders ship free within the Continental U.S., with delivery in 5 to 8 business days.